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Contact Center Platform Administrator (Genesys Cloud CX) (m/w/d)

O.group GmbH

Full time Mid

📡 Leipzig 🏙 Leipzig, Saxony 📅 Dec 31, 1969 ⏳ Closes Aug 13, 2026

💰 $45,000 – $69,000 CAD/yr

📋 Job Description

The Contact Center Platform Administrator role at O.group GmbH is vital for managing and enhancing the Genesys Cloud CX platform, directly impacting the efficiency of call center operations. The administrator will be responsible for various tasks including the administration of central objects, design of routing strategies, and monitoring of platform performance. With at least 2 years of experience in a similar role, candidates should possess strong technical skills in Genesys Cloud and related

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HIRING COMPANY:

O.group GmbH

📡 Leipzig

O.group GmbH is a leading player in customer communication technology, specializing in the infrastructure that supports it. Operating one of Germany's most modern contact center environments—built on the Genesys Cloud CX platform—O.group is at the forefront of innovation in public and private transport sectors. The com…

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⏳ Closes Aug 13, 2026