Overview: Join MY Humancapital GmbH in Munich as an IT Support Specialist / IT Systemadministrator (m/w/d) and become a vital part of our client's IT team. We are looking for a dedicated professional who can provide both local and remote support for users, ensuring that IT workplaces operate smoothly and efficiently.
Responsibilities : In this role, you will be responsible for managing user devices and work environments, including laptops, desktop PCs, printers, mobile devices, and video conferencing systems, all while adhering to IT and security policies. Your duties will also encompass supporting IT Asset Management, which includes receiving goods, inventory management, documentation, lifecycle management, and preparing hardware. As the link between users, 2nd and 3rd-level support, and external IT service providers, you will coordinate troubleshooting efforts and assist in the rollout of new IT services and technologies.
Additionally, you will create and maintain operational and work instructions and contribute to IT and digitalization projects.
Requirements : The ideal candidate will possess a qualification as an IT specialist in system integration (m/w/d) or a similar background, like IT Support Engineer (m/w/d) or IT Helpdesk Employee (m/w/d). You should have several years of experience in IT support, user support, or 2nd-level support, along with familiarity with service-oriented support processes. Strong knowledge of Windows 10/11, the Microsoft 365 environment, and client and workplace support is essential.
A structured, solution-oriented, and independent work style, combined with excellent communication and teamwork skills, is required. Proficiency in German and good English skills are also necessary.
Benefits : Enjoy a favorable work-life balance with flexible working hours and partial remote work options. Our centrally located office in Munich offers excellent transportation links. You will receive professional onboarding from departmental experts and benefit from a collaborative team culture with flat hierarchies and quick decision-making.
We also provide numerous training and development opportunities.
If this job profile resonates with you, we look forward to receiving your application. For any inquiries, please contact Simon Schneider at 089 954 287 111.
Monday to Friday, 9 AM – 5 PM (full-time)
Submit your application directly to MY Humancapital GmbH.