The JTL-Wawi / ERP Support Specialist role at knowmates GmbH focuses on providing vital technical support to e-commerce clients using JTL-Wawi and JTL-WMS. Key responsibilities include troubleshooting issues, analyzing workflows, and assisting with product installations and integrations. Candidates should possess practical experience with JTL systems and a solid understanding of e-commerce processes, alongside strong communication and problem-solving skills.