The Senior Business Analyst - ServiceNow ITOM / ITAM role at Intetics Inc. is pivotal for enhancing IT operations and asset management. The individual will analyze and document existing processes, collaborate with various teams, and define key requirements for ServiceNow modules. With a minimum of 5 years of business analysis experience and expertise in ServiceNow ITOM and ITAM, the candidate will play a critical role in process optimization and digital transformation initiatives.