The Senior Business Analyst - ServiceNow ITOM / ITAM at Intetics Inc. plays a vital role in enhancing IT operations and asset management processes. The key responsibilities include analyzing existing workflows, collaborating with various teams, and defining requirements for ServiceNow solutions, contributing significantly to digital transformation efforts. A minimum of 5 years of business analysis experience, coupled with expertise in ServiceNow ITOM and/or ITAM modules, is essential.