The Senior CRM / AI Solutions Engineer role at Hela Gewürzwerk Hermann Laue GmbH is pivotal for enhancing the existing Microsoft Dynamics 365 system and guiding its evolution towards a flexible, AI-driven platform. Key responsibilities include stabilizing the current system, collaborating with sales teams, and implementing automation and AI use cases. The position demands several years of experience with Dynamics 365, strong technical skills in system architecture, and a proactive approach to s