The Senior Customer Success Manager at Gladia will be pivotal in nurturing relationships with strategic customers, ensuring their success from onboarding to long-term value. This role involves acting as the main point of contact for customers, leading onboarding processes, and conducting regular check-ins to demonstrate the value of Gladia's offerings. The ideal candidate will have 4–7 years of experience in Customer Success, particularly with API-focused products, and must be fluent in Englis